Privacy policy
Welcome to Wideleg Egypt ("Wideleg Egypt", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://widelegegypt.com, purchase our products, or communicate with us.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Information We Collect
We collect personal information to provide a secure, efficient, and personalized shopping experience. The information we collect depends on how you interact with our website and services.
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect your full name, email address, mobile phone number, shipping address, billing address, order history, payment information required to complete your purchase, and any information you voluntarily provide when communicating with our customer support team.
Payment card information is securely processed by Paymob. Wideleg Egypt does not store or retain your complete payment card details.
Device Information
When you browse our website, we may automatically collect technical information including your IP address, browser type, device type, operating system, language preferences, pages visited, products viewed, referral source, and the date and time of your visit. This information helps us improve the functionality, security, and performance of our website.
Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to improve your browsing experience, analyze website performance, remember your preferences, measure advertising effectiveness, and deliver a more personalized shopping experience. You may manage or disable cookies through your browser settings; however, doing so may affect certain website features.
How We Use Your Information
We use your information to process orders, provide customer support, improve our website, communicate with you, prevent fraud, comply with legal obligations, and deliver marketing communications where permitted by law.
Order Processing
Your information is used to process and confirm orders, arrange shipping and delivery, process payments securely, issue invoices, manage returns and exchanges, and provide order status updates.
Customer Support
We use your information to respond to inquiries, resolve complaints, provide after-sales support, and improve the quality of our services.
Legal Basis for Processing
We process your personal information only where permitted by applicable laws, including where processing is necessary to fulfill a contract, comply with legal obligations, protect our legitimate business interests, prevent fraud, or where you have provided your consent.